Terms of Service

Effective Date: September 22, 2026

1. Binding Agreement and Statutory Authority

This Terms of Service ("Agreement") constitutes a legally binding contract executed between Grey Cult Studio ("the Firm") and the user ("the Client"), governed strictly under the tenets of the Indian Contract Act, 1872. By accessing this digital platform or engaging the Firm for professional photographic or videographic services, the Client acknowledges having read, comprehended, and unconditionally accepted the stipulations enclosed herein.

2. Service Execution and Fiduciary Obligations

The Firm agrees to render professional media services subject to the following non-negotiable conditionalities:

  • All service deployments are contingent upon the Firm's written approval and absolute availability.
  • A non-refundable financial retainer (deposit) must be remitted prior to the reservation of the schedule, as stipulated in the booking invoice.
  • Rescheduling or cancellation mandates must be submitted in writing within a commercially reasonable timeframe; failure to do so shall result in the forfeiture of the aforementioned retainer.

3. Force Majeure and Retainer Non-Refundability

In the event that the execution of services is rendered impossible by a Force Majeure event—including but not limited to pandemics, localized lockdowns, civil unrest, riots, or extreme meteorological phenomena (such as cyclones)—the Firm is legally absolved of performance under Section 56 of the Indian Contract Act. Under such circumstances, the initial financial retainer remains strictly non-refundable. The Firm may, at its sole and absolute discretion, permit the transfer of the retainer to a rescheduled date, subject to future calendar availability.

4. Sub-Contracting and Crew Substitution

The Firm reserves the unilateral right to designate, substitute, or delegate the lead photographer, videographer, or any crew member deployed for the Client's session. In the event of sudden illness, severe emergency, or unforeseen scheduling conflicts involving the primary personnel, the Firm is legally authorized to substitute the personnel with third-party sub-contractors of equivalent professional caliber without seeking prior approval from, or providing financial reimbursement to, the Client.

5. Absolute Artistic Discretion and Deliverables

Grey Cult Studio retains absolute and non-negotiable artistic supremacy over the execution, curation, and post-production grading of all media assets. The Client explicitly agrees that the Firm's artistic interpretation is final and non-appealable. Under no circumstances shall the Client be entitled to demand unedited "raw" files or source codes unless specifically provisioned in a superseding written contract carrying an exorbitant commercial buyout fee. Any subjective dissatisfaction with the Firm's stylistic rendering shall not constitute a breach of contract under Section 73 of the Indian Contract Act, and all post-delivery revisions shall be strictly billable at the Firm's prevailing premium hourly rates.

6. Data Archival, Deletion, and Retrieval Fees

Grey Cult Studio is a professional media production entity, not a perpetual data storage vault. Upon the delivery of the final digital gallery or media assets, the Firm assumes no ongoing fiduciary duty to maintain or archive the Client's files. All delivered media assets are scheduled for permanent digital obliteration from our servers exactly ninety (90) days post-delivery. The Firm accepts zero liability for the Client's failure to download or secure their media within this window. Should the Client request data retrieval post-deletion, and should the Firm happen to possess a redundant backup, such retrieval shall be contingent upon the payment of a punitive Archival Retrieval Fee.

7. Irrevocable Model Release and Commercial Rights Exclusivity

Notwithstanding Section 17 of the Copyright Act, 1957, the Client and all associated attendees captured in the media inherently and irrevocably grant Grey Cult Studio a perpetual, worldwide, royalty-free license to utilize their visual likeness. This waiver explicitly authorizes the Firm to exploit said media for portfolio syndication, global promotional campaigns, algorithmic AI training, and commercial marketing collateral. This written waiver supersedes any prior or concurrent verbal objections raised by the Client or their invitees.

8. Financial Defaults and Copyright Revocation

Time is of the essence in the performance of financial obligations. Failure by the Client to remit the final invoice balance within the stipulated timeframe shall trigger an immediate compounding commercial interest penalty at the rate of 18% per annum, compliant with the penal provisions recognized in commercial law. Furthermore, in the event of default, any preliminary licenses granted to the Client for personal or social media usage of the media assets are instantly revoked. Subsequent unauthorized utilization of the media by the Client shall constitute egregious copyright infringement, rendering the Client liable for punitive damages and digital takedown notices under the Copyright Act, 1957.

9. Hostile Environment and Immediate Termination Rights

The Firm enforces a strict "Zero Tolerance" policy regarding the physical and psychological safety of its personnel. Should the Client, their invitees, or venue staff subject the Firm's crew to verbal abuse, harassment, physical threats, or an otherwise hostile and unsafe working environment, the Firm reserves the unilateral right to invoke Section 56 of the Indian Contract Act (frustration of contract). The crew is legally authorized to immediately cease operations, vacate the premises, and retain 100% of all previously remitted funds as liquidated damages without further obligation to deliver any media assets.

10. Absolute Limitation of Liability

To the maximum extent permitted by applicable jurisprudence, Grey Cult Studio outrightly disclaims liability for any indirect, consequential, punitive, or incidental damages, including data corruption, mechanical failure of digital storage mediums, or circumstances constituting Force Majeure (Acts of God). In the highly improbable event of catastrophic data loss or service failure, the Firm's cumulative financial liability shall be strictly capped at the quantum of the booking fee remitted by the Client.

11. Governing Law and Exclusive Jurisdiction

This Agreement shall be exclusively governed by, construed, and enforced in accordance with the substantive laws of the Republic of India. Any disputes, controversies, or claims arising out of or in connection with this Agreement shall be subject to the exclusive legal jurisdiction of the competent courts situated in Kolkata, West Bengal.